The latest industry news, interviews, technologies, and resources.

CRM Software

The Role of Sales Intelligence in B2B Sales

Sales intelligence is transforming B2B sales by providing data-driven insights to identify prospects, qualify leads, and create personalized outreach. Learn how these tools can uncover opportunities, improve decisions, and drive consistent revenue growth.
Zura Tran
December 10, 2024
B2B Sales

Sales Objection Handling 101: Turn Hesitation into Conversion (Part 2)

In our previous exploration, we decoded the fundamental nature of sales objections - those critical moments when prospects pause, hesitate, and challenge your proposition. We mapped out the terrain, defining objections and categorizing their various forms. Now, we're diving deeper into the most crucial aspect: the how.
Zura Tran
November 26, 2024
B2B Sales

Why is B2B eCommerce growing rapidly?

In a world where digital transformation is reshaping every industry, B2B eCommerce is emerging as a powerful force driving business innovation and efficiency. As traditional sales methods give way to online platforms, companies are recognizing the importance of adapting to a digital-first landscape.
Anh Le
November 5, 2024
OplaCRM's News

Official Go-Live Ceremony of Opla CRM System at HITC

On the morning of September 5, 2024, the official Go-live ceremony of the OplaCRM system took place at HTC International Telecommunications Corporation (HITC), marking a significant step forward in the company’s digital transformation journey.
April 25, 2025
OplaCRM's News

Book Launch Event: "Cưa Đổ CRM" - When Sales Expert Gather In One Place

On the evening of December 15, author Nam Nguyễn, with sponsorship from Opla CRM, hosted a celebratory event marking the launch of his book "Cưa Đổ CRM" at one of the most prestigious locations in the heart of Saigon.
OplaCRM
January 20, 2025
OplaCRM's News

Official Go-Live Ceremony of Opla CRM System at KTG Electric

On the morning of November 17, 2022, KTG Electric officially launched the Opla CRM system.
OplaCRM
January 20, 2025
B2B Sales

From Cold to Closed: A B2B Lead Generation Playbook for 2026

Most B2B pipeline problems are structural, not effort problems. This step-by-step playbook shows exactly how to build a lead generation system that finds the right buyers, reaches them at the right time, and converts them into pipeline that actually closes.
OplaCRM
March 3, 2026
B2B Sales

Am I Cut Out for Sales? Navigating the Modern B2B Sales Spectrum

One of the most common questions young professionals ask is: "Do I have the 'Sales DNA'?" If you ask a traditionalist, they might say you need to be an extroverted "smooth talker." But if you ask us at Opla, we’ll tell you that "Sales" is no longer a single job - it is an ecosystem.
Nam Nguyen
February 4, 2026
B2B Sales

Revenue Leakage in B2B: Is 10% of Your Revenue Evaporating Unnoticed?

Execution gaps are the "silent killer" of B2B growth, costing firms up to 10% of annual revenue. Discover how to reclaim your margins through Activity-Based Selling and OplaCRM. Learn the 4-step roadmap to eliminate "Zombie Deals," slash lead response times by 90%, and drive sustainable ROI.
Anh Le
January 30, 2026
Automated meeting scheduling for sales, like a gentle breeze, refreshes workflows and fosters seamless, friendly connections for every team.
Marketing Automation

Automated Meeting Scheduling for Sales, Features, Customer Experience, Misconceptions, ROI, Strategic Opportunities, Business Operations

Automated meeting scheduling for sales eliminates manual booking, boosting team efficiency and customer satisfaction. Seamless CRM and calendar integration reduces no-shows and centralizes data for smarter lead management. Businesses gain 24/7 flexibility, personalized experiences, and higher ROI from streamlined sales workflows.
OplaCRM
June 27, 2025
CRM task management automation is like a gentle breeze, quietly guiding teams toward smoother, friendlier, and more efficient collaboration.
Marketing Automation

CRM Task Management Automation: Benefits, Features, Challenges, Suitability, Strategies, Competitive Edge

CRM task management automation streamlines sales, improves team efficiency, and reduces errors with workflow optimization. Automated features like reminders, data entry, and analytics empower businesses of any size to boost productivity. AI-driven CRM automation enhances customer engagement, accelerates growth, and creates clear competitive advantages.
OplaCRM
June 27, 2025
Sales forecasting software is a gentle compass, guiding businesses along calm, clear paths toward growth and confident, brighter decisions.
Marketing Automation

Sales Forecasting Software: Value, Accuracy, Features, Tools, Challenges, UX, Differentiation, Evolution

Sales forecasting software boosts accuracy with AI-driven insights, real-time analytics, and seamless CRM integration. It empowers data-driven decisions, adapts to any business size, and ensures user-friendly, scalable workflows. Leading tools enhance ROI, drive competitive advantage, and continually evolve for modern sales demands.
OplaCRM
June 27, 2025
CRM Software

The 11 Greatest CRM Benefits and Why Businesses Need a CRM Solution Over Excel

Discover 11 CRM benefits that show why it's better than Excel in managing sales, boosting growth & improving team performance.
Nam Nguyen
November 4, 2025
CRM Software

Boosting B2B Sales with Gamified CRM and Actionable Customer Insights

CRM has always been at the heart of B2B success, helping companies organize leads scientifically, close deals, and retain clients. In the fast-changing world, simply having a CRM is no longer enough.
Anh Le
May 9, 2025
CRM Software

Everything You Need to Know About AI Agents: Prompt Engineering, RAG, and Finetuning (Part 2)

AI Agents are like the leaves. Each leaf communicates with the Roots in different ways, primarily through Prompt Engineering, RAG, and Finetuning.
Nam Nguyen
February 3, 2025

Creative by oplacrm

OPLA decided to write this document from a comment on Facebook stating that "Doing B2B Sales requires a relationship".
The question is, with a salesperson just entering the market, how can they survive and develop?

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