The latest industry news, interviews, technologies, and resources.

CRM Software

The 11 Greatest CRM Benefits and Why Businesses Need a CRM Solution Over Excel

Discover 11 CRM benefits that show why it's better than Excel in managing sales, boosting growth & improving team performance.
Nam Nguyen
November 3, 2025
B2B Sales

Why Do People Hate Sales?

Last week in China, I had a conversation with a Malaysian sales professional. He told me something that made me stop and think: “I don’t like reading sales books. Most of them teach techniques to force a sale, turning someone with no need into someone who buys, or rushing someone thoughtful into a hasty decision. That feels unethical.”
Nam Nguyen
October 2, 2025
Automated meeting scheduling for sales, like a gentle breeze, refreshes workflows and fosters seamless, friendly connections for every team.
Marketing Automation

Automated Meeting Scheduling for Sales, Features, Customer Experience, Misconceptions, ROI, Strategic Opportunities, Business Operations

Automated meeting scheduling for sales eliminates manual booking, boosting team efficiency and customer satisfaction. Seamless CRM and calendar integration reduces no-shows and centralizes data for smarter lead management. Businesses gain 24/7 flexibility, personalized experiences, and higher ROI from streamlined sales workflows.
OplaCRM
June 27, 2025
OplaCRM's News

OplaCRM Named One of Vietnam's Top 50 Rising Startups by Tech in Asia!

We're thrilled to announce that OplaCRM has been named one of the Top 50 Rising Startups in Vietnam by Tech in Asia! It's a huge honor and a testament to our team's hard work.
November 6, 2025
OplaCRM's News

The Survival Challenge for Successful AI Deployment in Business

VinCSS and OplaCRM Collaborate to Enhance Software Security and Strengthen Customer Protection.
May 14, 2025
OplaCRM's News

Official Go-live Ceremony of OplaCRM System at Faslink

On December 22, 2023, Faslink JSC officially launched the OplaCRM system, marking a significant milestone in the company’s digital transformation journey.
April 25, 2025
B2B Sales

When Sales Teams Learn to Vibe Code: The Unexpected Skill Creating an Edge in B2B Sales

Interactive demos convert 52% higher than traditional screen-shares. Proposals sent within 24 hours help deals close 35% faster. And the people creating them aren't developers, they're sales reps.
OplaCRM
April 16, 2026
B2B Sales

Your Sales Plan Is Not a Sales Plan. Here Is What One Actually Looks Like in 2026

Most B2B teams think they have a sales plan. What they actually have is a file nobody opens, a forecast mistaken for strategy, and habits that feel like planning until the quarter slips and nobody knows why.
OplaCRM
March 25, 2026
B2B Sales

The 7 Best Sales Planning Tools in 2026: An Honest Comparison for B2B Sales Teams

Compare the 7 best sales planning tools in 2026 from Excel to enterprise platforms. Real features, real pricing, and which one actually fits your team size. Read before you decide.
OplaCRM
March 17, 2026
Automated sales reporting is a gentle breeze, softly guiding businesses toward smoother operations, greater clarity, and friendly efficiency.
Marketing Automation

Automated Sales Reporting: Benefits, Tools, Small Business Value, Future Trends

Automated sales reporting uses software to collect, analyze, and present sales data in real time, boosting efficiency and accuracy. It increases decision-making speed with instant insights, is scalable for all business sizes, and integrates easily with CRM tools. While adoption requires user training and careful planning, automation transforms sales performance tracking and drives ROI.
OplaCRM
June 20, 2025
Marketing Automation

Establishing Trust in B2B Marketing Through Customer Experience

Trust is like oxygen—essential for your business to survive; without it, everything suffocates. In a competitive market, where customers have countless options, trust becomes the strongest foundation that sets thriving businesses apart from the obstacles.
Anh Le
January 10, 2025
Marketing Automation

Martech Architecture

According to observations, the number of Martech investment enterprises "have everything but still lack" or "everything but none of them operate effectively" accounts for a fairly large part". The main reason is that there is no comprehensive view of the overall architecture, which leads to disjointed solutions and overlapping functions.
OplaCRM
June 28, 2024
CRM Software

Boosting B2B Sales with Gamified CRM and Actionable Customer Insights

CRM has always been at the heart of B2B success, helping companies organize leads scientifically, close deals, and retain clients. In the fast-changing world, simply having a CRM is no longer enough.
Anh Le
May 9, 2025
CRM Software

Everything You Need to Know About AI Agents: Prompt Engineering, RAG, and Finetuning (Part 2)

AI Agents are like the leaves. Each leaf communicates with the Roots in different ways, primarily through Prompt Engineering, RAG, and Finetuning.
Nam Nguyen
February 3, 2025
CRM Software

How B2B CRM Benefits SaaS Companies and Tech Startups 

In the fast-paced world of SaaS (Software as a Service) and tech startups, managing customer relationships effectively is key to sustainable growth. Unlike traditional businesses, SaaS companies operate on subscription models, meaning customer retention is just as crucial as customer acquisition.
Anh Le
January 23, 2025

Creative by oplacrm

OPLA decided to write this document from a comment on Facebook stating that "Doing B2B Sales requires a relationship".
The question is, with a salesperson just entering the market, how can they survive and develop?

Download E-Book
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