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Discover 11 CRM benefits that show why it's better than Excel in managing sales, boosting growth & improving team performance.

Last week in China, I had a conversation with a Malaysian sales professional. He told me something that made me stop and think: “I don’t like reading sales books. Most of them teach techniques to force a sale, turning someone with no need into someone who buys, or rushing someone thoughtful into a hasty decision. That feels unethical.”

Business-to-Business (B2B) sales are a cornerstone of the global economy, driving transactions worth trillions of dollars annually. If you've ever wondered how companies sell their products or services to other businesses, from software solutions to manufacturing equipment. You're diving into B2B sales. But what exactly does it entail, and why is it different from Business-to-Consumer (B2C) sales?